Terms of Service

By accessing or using any part of our service, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Your continued use of the service constitutes acceptance of these terms.

We offer digital products, including software, digital files, and other related digital content ("Products"). Upon purchase, customers will receive a license key to access or use the Products. All our products are designed to enhance your gaming experience while maintaining fair play standards.

Upon purchase, we grant you a non-exclusive, non-transferable license to use the Products in accordance with these Terms and any other instructions provided with the Product. This license is for personal or internal business use only. You may not redistribute, resell, or share your license with others.

Your Fentry account is tied to the Discord account used at registration. As a one-time courtesy, we provide an Account Relink feature that allows you to reassociate your Fentry account with a different Discord account. This feature is available through Account Settings in your dashboard.

The relink operation is permanent and irreversible. Once completed, your account — including all license keys, posts, replies, and support tickets — will be transferred to the new Discord identity. Your previous Discord account will lose all associated server roles, which will be granted to the new Discord account. This operation may only be performed once per account and cannot be reversed or repeated under any circumstances.

You may not use the relink feature to circumvent a ban, transfer ownership to another person, or otherwise misrepresent your identity. Attempting to do so constitutes a violation of these Terms and may result in permanent suspension of the account and all associated license keys without refund. We reserve the right to investigate and reverse any relink that we determine was performed fraudulently or in bad faith.

The resale, distribution, or transfer of license keys is strictly prohibited unless explicitly authorized through our official Reseller Program. Only users who have been approved and enrolled in our official Reseller Program are permitted to sell, distribute, or transfer license keys to third parties.

Any license keys sold, distributed, or obtained through unauthorized resellers, third-party marketplaces, social media platforms, messaging applications, or any other channels not explicitly approved by us will be immediately revoked and permanently banned without warning or refund. This includes but is not limited to keys sold on Discord servers, Telegram groups, QQ, WeChat, or any other communication platforms.

We actively monitor and investigate unauthorized reselling activities. Purchase of keys from unauthorized sources not only results in key termination but may also lead to permanent account suspension and exclusion from future purchases. Users found to be operating as unauthorized resellers will have all associated keys revoked, including keys purchased under different accounts or through intermediaries.

Additionally, any attempts to crack, modify, bypass licensing mechanisms, sideload, or redistribute modified versions of our software constitute severe violations of these Terms and applicable laws. Such actions will result in immediate legal action, permanent bans of all associated keys and accounts, and reporting to relevant authorities.

If you encounter unauthorized sellers or modified versions of our software, please report them to our support team immediately. We work with regional informants and anti-piracy partners to identify and eliminate unauthorized distribution networks. No refunds will be issued for keys purchased from unauthorized sources, and users are solely responsible for verifying the legitimacy of their purchase channel.

To become an authorized reseller, you must apply through our official Reseller Program on our website. Only keys purchased through an approved reseller account may be legally resold. Personal-use licenses may never be transferred or resold under any circumstances.

All purchases are final. We do not provide refunds or credits for any purchases made through our website. Please ensure that you have carefully reviewed your order and understand what you are purchasing before making a payment. Digital products cannot be returned once delivered. See also our Refund Policy.

We are not responsible for any actions taken by you or anyone else who uses our Products. You assume all responsibility and risk for the use of the Products. This includes any consequences that may result from using our software, including but not limited to account suspensions or bans in games.

We are not responsible for any connection issues, service interruptions, or access problems caused by Internet Service Providers (ISPs), network routing, DNS blockages, government restrictions, or any third-party network infrastructure beyond our control. This includes but is not limited to ISP-level blocking, throttling, filtering, or regional restrictions.

Our services are provided "as-is" and their accessibility depends on factors including your internet connection, ISP policies, geographic location, and local network configuration. We do not guarantee uninterrupted access and cannot be held liable for any inability to connect to or use our services due to external network factors.

Users experiencing connectivity issues should contact their ISP, check local network settings, or consult our support documentation for troubleshooting guidance. No refunds or credits will be issued for connection problems caused by third-party network providers or infrastructure.

Our software is designed to run exclusively on physical hardware and is strictly prohibited from being executed in virtualized, emulated, or sandboxed environments. This includes but is not limited to virtual machines (VMware, VirtualBox, Hyper-V, QEMU, etc.), containerized environments (Docker, Kubernetes), cloud computing instances, remote desktop services, emulators, or any other form of hardware abstraction layer.

The use of our Products in any virtualization environment, regardless of the underlying technology, is a direct violation of these Terms of Service and will result in immediate license termination without refund. Our software includes detection mechanisms to identify virtualized environments, and any attempts to bypass, circumvent, or disable these protections constitute a breach of this agreement.

Additionally, our software must not be run on systems with debugging tools, reverse engineering software, memory editors, packet analyzers, or any other tools that could be used to inspect, modify, or interfere with the normal operation of our Products. The presence of such tools may result in automatic license suspension or termination.

We reserve the right to implement technical measures to prevent execution in unauthorized environments and to deny service to any system that does not meet our security and integrity requirements. No refunds, credits, or exceptions will be granted for licenses terminated due to violations of this policy.

You agree not to misuse our Products or help anyone else do so. You must use the Products only in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You are responsible for ensuring your use complies with all game terms of service and community guidelines.

All content included on the Site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Fentry or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You may not reproduce, modify, or distribute any content without express written permission.

We may terminate or suspend access to our Products immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Products will cease immediately. All provisions that should survive termination shall remain in effect.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the service after changes become effective constitutes acceptance.