Privacy Policy

At Fentry, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. We are committed to maintaining the confidentiality and security of your personal data.

We collect information that you provide directly to us when you create an account, make a purchase, or interact with our services. This includes your name, email address, payment information, and any other details you provide.

Additionally, we may automatically collect certain information when you use our services, such as your IP address, browser type, operating system, and device identifiers.

We collect connection and network information to maintain service security, diagnose technical issues, and ensure proper license authentication. This includes your IP address, ISP information, geographic location (country/region), network routing data, connection timestamps, and device identifiers (HWID).

This data helps us identify and troubleshoot connectivity issues, detect unauthorized access attempts, prevent abuse, and provide technical support. Connection logs may be retained for security auditing and debugging purposes.

We are not responsible for connection issues caused by your ISP, network infrastructure, or regional restrictions. The collection of this data does not guarantee service accessibility in all regions or network environments.

The information we collect is used to provide, maintain, and improve our services. This includes processing transactions, providing customer support, and sending notifications and updates related to your account.

We may also use your information to personalize your experience, understand how you interact with our services, and to enhance the security of our platform.

We do not share your personal information with third parties except as necessary to provide our services or comply with legal obligations. This may include sharing data with payment processors, service providers, or in response to lawful requests from government authorities.

We will never sell your personal information to third parties for marketing purposes.

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, secure servers, and other industry-standard security practices.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to collect information about your use of our services and to enhance your experience. You can manage your cookie preferences through your browser settings.

Disabling cookies may affect the functionality of our services.

You have the right to access, correct, or delete your personal information at any time. You may also object to the processing of your data or request that we restrict the use of your data under certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Information" section.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.